FAQ

Below you will find our list of Frequently Asked Questions. If you need additional help, please contact us.

I've never booked with you before?


Youre travel is 100% secure. When you book with us, you and your group members have completel security. On booking your travel, the dates are fully secured and guaranteed to go ahead.




Are your drivers DBS checked?


All our drivers are carefully selected and have undergone a full Enhanced DBS check.




What if one of our members has a disability?


Don't worry. All we ask is that you let us know as much information as possible about their disability at the time of booking and we can make the necessary arrangements with the hotel.




Can you help me to plan and organise my itinerary?


Yes of course, this is all part of our service. We talk with you and discuss your itinerary requirements, make all the bookings, agree all the timings and produce a colour itinerary for you to distribute to your group. But only if you want us to!




Things don't always go to plan. What happens in this event?


With a robust national breakdown cover, we would have a replacement vehicle(s) with you within 30 minutes anywhere within the United Kingdom.

Our ultimate aim is to ensure things always go to plan by providing enough contingencies and to keep all of our customers 100% happy :)